Refund and Cancellation Policy
Return & Refund Policy
No refunds, exchanges, or returns are approved without prior authorization by Honeyroot Wellness.
Only damaged products are eligible for refunds.
If the carrier service has lost your package, or your package was tampered with before you received it, please contact the carrier service directly.
There are absolutely no exchanges for any reason.
Once an order has been placed, it cannot be cancelled. Please review your order fully before checking out on the site. Once an order has been placed, the order will be processed and shipped.
Receiving the Wrong Product
If you feel that you have received the wrong product, please contact us within 48 hours of receiving your order.
Coupon Codes & Sales
Only one coupon code is applicable per order. If you are having an issue with a coupon code, please contact us so we can help you place your order!
If you have missed a sale, we unfortunately cannot honor those sale prices once they have passed. Keep an eye out for future specials and weekend sales!
When will I receive my refund?
Please contact us to verify that a refund can be given. After approval for a return, please allow 2-5 business days for your financial institution to deposit the funds back into your account.